Customer Service


Your new single family home includes a standard 1 year workmanship and materials builder warranty, 2 years system warranty and 10 full years of structural defect home warranty protection. During the first year, we ask that you notify us in writing of any issues via email or letter once you have been in your home for 8 weeks and then again at 11 months. We do our best to respond quickly, usually within 24-48 hours, and will work to resolve any items in a timely manner.

**If you have a plumbing, electrical or HVAC emergency, please refer to your walk through packet for instructions

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Builder reserves the right to substitute or make changes to all model types, prices, site plans, floor plans, materials, and/or specifications, and are subject to change without notice. Actual homes may vary from the renderings and floor plans, the model, or other homes. All square footages listed are approximate. *Sales by Wainwright Real Estate/Virginia Real Estate Broker, 4098 Foxwood Drive, Va. Beach, VA 23462.

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